Customer Support

Beckett Support

Need help with Beckett? Email the team and include the email address on your account, your device or browser, and a short description of what happened.

Contact us

For account help, billing questions, bug reports, and general support, contact:

[email protected]

We typically respond within 24 hours.

What we can help with

Signing in or accessing your account
Subscription or billing questions
App Store review or purchase issues
Data export, deletion, or privacy requests
Bug reports, crashes, or unexpected app behavior

Account and billing

Subscriptions purchased through Apple's App Store are managed through your Apple account subscription settings.

If you need help identifying the purchase platform or accessing your Beckett account, email us with the account email you used to sign in.

Privacy, data, and safety

You can request account deletion, data export, or privacy help from inside your account settings or by emailing us. For security vulnerability reports, use the dedicated security contact listed on the Security page.